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  • We are pleased to introduce the General Complaint Cell at NIET, established in accordance with the norms prescribed by the All India Council for Technical Education (AICTE) and Bikaner Technical University. The establishment of this cell signifies our commitment to ensuring the protection and welfare of our students at NIET. The General Complaint Cell serves as a platform where students can register their complaints related to academics or other facilities provided by the college, with the assurance that their concerns will be addressed promptly and fairly.
  • At NIET, we strive to provide a conducive learning environment and facilities that cater to the needs of our students. The General Complaint Cell has been established with the primary objective of providing a mechanism for students to raise their concerns and ensure that their voices are heard. The cell aims to address any issues faced by students promptly, instilling confidence in them that they are fully protected against any form of extortion and that justice will be served for their complaints.

Key Objectives of the General Complaint Cell:

  • Complaint Registration: The General Complaint Cell offers both online and offline modes of complaint registration, allowing students to conveniently raise their concerns. Students can lodge complaints related to academics, infrastructure, facilities, or any other aspect of college life through a user-friendly complaint registration system.
  • Immediate Resolution: The heads of the Complaint Cell are committed to addressing complaints on an immediate basis. They ensure that all complaints are thoroughly evaluated and necessary actions are taken promptly to resolve the issues raised by the students.
  • Fair and Impartial Approach: The General Complaint Cell follows a fair and impartial approach in addressing the complaints. The heads of the cell conduct a detailed investigation, ensuring that every complaint is treated with the utmost seriousness and resolved with transparency and integrity.
  • Feedback and Follow-up: The Complaint Cell encourages students to provide feedback on the resolution of their complaints. It ensures that appropriate follow-up actions are taken to monitor the effectiveness of the solutions implemented and to address any additional concerns that may arise.
  • Student Empowerment: The cell aims to empower students by providing them with a platform to voice their concerns and actively participate in improving the college environment. It promotes transparency, accountability, and continuous improvement in all aspects of college life.
  • We encourage all students at NIET to utilize the General Complaint Cell to raise their concerns without hesitation. This cell ensures that every complaint is taken seriously and that appropriate measures are implemented to address the issues faced by the students.
  • NIET is committed to providing a safe, nurturing, and inclusive environment for all its students. The establishment of the General Complaint Cell reflects our dedication to protecting the rights and well-being of our students and providing them with a platform to seek justice and resolution.
  • For any queries, concerns, or support related to the General Complaint Cell, please do not hesitate to reach out to the heads of the cell.
  • Together, let us build a stronger and more responsive college community where every student's voice is heard and their concerns are addressed promptly.

GENERAL COMPLAINT CELL

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Name of Member

Designation

Designation in Committee

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Email-ID

Admission Enquiry